Order Status

** Please Note ** When checking your order status the times listed below are the standard times for shipping Non-Rx Sunglasses and Prescription sunglasses.

To track your order use the following form below.
For your security we require either:

The last 4 digits of your credit card, and billing zip code OR
Your billing last name, day time phone, and email

ETA to Ship

Cut-Off Time for daily processing of orders: 12:00PM Central on business days

*Some shipping options may not be available in all areas.

This is an example. We have many items in stock, manufacturers such as Luxottica and Safilo ship products to us daily; other smaller companies do not ship as frequently thus extending our shipments up to 3-5 days. Manufacturers do run out of stock and also discontinue products. Because manufacturers want to sell through their entire product, it is not uncommon for them to wait until the item is completely sold out before notifying us that it has been classified as discontinued.

Depending on the season and time of day, your order may be in processing for a period of time and miss the same day shipping.

Prescription sunglasses take additional time...

Regular prescription glasses and tinted lenses, can have shipped within 7-10 business days. When production is light they will go out faster. Your glasses are a custom product and we need to make sure we get them correct the first time. Inspections and quality control can add time to your job especially if we run into a problem with your job.

Prescription glasses with coatings, whether it be a anti-reflective coating or a mirror coating will add more time to your order as well. A mirror coating has taken up to 15 business days depending on the lens and color. The mirror coating facility only does certain colors one day a week, if your lenses arrive at the coatings facility on a friday and they coat that particular color on thursday, it will be a week before it gets back into line with the other lenses in that color batch. Lenses are usually overnighted between the coating facility and our lab, but this adds and additional two days to the entire process. There are only a few coating facilities in the United Stated because of the expense there is in running them.

Please remember that a prescription order is a custom made product and is not returnable. We will work with you if you have any problems with your prescription eyewear. Please refer to your Risk-Free Guarantee. Your satisfaction of your final product is very important to us as well.